Customers

Introduction

With our customersa�� needs in mind, from commodities and Raw Materials to Consumer Finished Products and beyond, always our aim is to offer best value prices and an excellent mix of products and services to all sort of industries.

In approaching our goals, we are always guided by our four bases of principles: Values, integrity, Service, and striving for excellence.

Values

We don’t just have mission statements, values and promises that are written somewhere and left to gather dust, we live and breathe them because our core purpose is to “create value for our customers to earn their lifetime loyalty”.

Integrity

Our basic beliefs are built on a foundation of integrity a�� our values of honesty, fairness and objectivity guide how we apply these beliefs. In other words, we strive to:

  • Be honest by telling the truth and keeping our word.
  • Be fair by using our business influence appropriately and creating an open environment for our customers raising questions and concerns.
  • Be objective by making decisions based on our customersa�� interests, rather than ours.

Service to Our Customers

We do our best every day to provide the greatest possible level of service to everyone we meet, we serve our customers by making them our priority.

Striving for Excellence

The key to our success is constantly looking for ways to improve ourselves and improve our business. We strive to lead not just our industry, but also each other to the next level of success.

We innovate by trying new ways of doing things and improving every day and we model a positive example as we pursue high expectations.

What We Do for Our Customers?

  • We commit to doing everything we can to meet our customersa�� needs.
  • Flexibility regarding minimum orders and order frequency.
  • Easy ordering system.
  • Advice on Current stocks, Price updates and supplies.
  • Marketing support with Miracle branding.
  • Payment terms to suit all.
  • Easy to follow processes.

Who are our Customers

  • Airlines
  • Automobile Outlets
  • Building Material Outlet
  • Clinics
  • Commodity Traders
  • Computing Outlets
  • Constructers
  • Electrical Outlets
  • General Merchant
  • Groceries
  • Hospitals
  • Hotels
  • Importers
  • Pharmacies
  • Producers
  • Restaurants
  • Retail Outlets
  • Stationeries
  • Toy Shops
  • Wholesalers
  • And many more

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